R12: AP: Unable To Find Specific Receipt Line When Matching Receipt In Invoice Workbench (Doc ID 2518312.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Symptoms

When matching receipt to invoice in Invoice workbench, specific receipt line is not appearing in matching window.

Example ...

A receipt has 10 lines.
When matching to the receipt in invoice workbench, Receipt line #1 - 4, 6 - 10 can be found but unable to find receipt line #5.

Steps to Replicate
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1. Open Invoice Workbench form (Invoices > Entry> Invoices)
2. Enter the invoice header information.  Set the Matching Type to "Receipt".
3. In the Find Receipts for Matching window, enter the Receipt Number.
In the Match to Receipts window note that the expected receipt is not present in the list.

Changes

Cause

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