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Few Employees Not Able to View UK Payslip Using Seeded Template - XML-20121: (Fatal Error) End tag does not match start tag 'G_PAY_TYPE' (Doc ID 2519875.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle HRMS (UK) - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


When attempting to view online Payslip, the following error occurs.

"You have encountered an unexpected error. Please contact your System Administrator for assistance"
XML-20121: (Fatal Error) End tag does not match start tag 'G_PAY_TYPE'

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigator->Responsibility->Payslip

2. Error occurs

3. System Administrator > Profile > System
Enter FND: Diagnostics in the profile field
Select "Yes" from the List Of Values > Save

4. Try to reproduce the error

5. You should now see the same "Unexpected Error" message with the addition of a "Click here" link. Click the link 'here' to show the stack trace of the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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