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DnB: Cannot Communicate With DnB From Any EBS Instances (Doc ID 2520398.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : R12 version, Cannot Communicate with DnB from any EBS Instance.
The connection was successful yesterday and today the connection errors.

STEPS
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The issue can be reproduced at will with the following steps:
DnB search and results, query company

BUSINESS IMPACT
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Due to this issue, users cannot Communicate with DnB  (Dunn and Bradstreet).

Cause

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In this Document
Symptoms
Cause
Solution
References


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