My Oracle Support Banner

Internet Explorer 11 - Catalog Images Not Rendering In Oracle Learning Management (Doc ID 2520518.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Images in Learning Home Page like employee and class photos are showing only as 'x' in a box when using Internet Explorer 11. The issue started happening after applying Jan. 2019 CPU patches.

Images do appear in Chrome and Firefox.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to Learning Management.
2. Go to the Learning Home Page.
3.  Images in Learning Home Page like employee and class photos are showing only as 'x' in a box when using Internet Explorer 11.


Changes

 January 2019 CPU patch

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.