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Mass Settlement Feature is Not Working (Doc ID 2520688.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


Mass Settlement feature not working

When trying to perform a Mass Settlement that has the Payment Method of "Previous Open Credit", get an error "The program could not update the claim because there is an invalid payment method for the claim".

ERROR
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The program could not update the claim because there is an invalid payment method for the claim




STEPS
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The issue can be reproduced at will with the following steps:
1. Login to TM.
2. Trying to perform a mass settlement with payment method as Previous Open Credit.
3. Error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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