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Error When Enabling Transportation In Shipping Parameters Form (Doc ID 2521671.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Shipping Execution - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Setup Issues

In the process of implementing Oracle Transportation Management Cloud and trying to enable Transportation in EBS 12.2.7 instance.
Receive the following error when trying to save Shipping Parameters form (Delivery tab) after checking the 'Enabled' box in the 'Transportation' section.

ERROR
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"Please choose an existing combination"


Then system takes us back to General tab with the cursor placed on the Weight UOM Class field.
Weight UOM Class = Weight, UOM = Pounds

Other Details
Implementing Oracle Transportation Management Cloud and run EBS on premise (12.2.7).
Trying to check the box in the 'Transportation' section of the Delivery tab of Shipping Parameters form.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super User
2. Navigation: Shipping--Parameters (Delivery tab)
3) Check the Enabled box in the Transportation section and get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue with implementing Oracle Transportation Management Cloud

Cause

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In this Document
Symptoms
Cause
Solution
References


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