My Oracle Support Banner

Error On Nonconformance And Corrective Action Screen In Quality HTML (Doc ID 2521746.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Quality - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Quality Workbench

User gets an Error on the Nonconformance and Corrective Action Screen in Quality HTML. Also they can't add any plans to the these tabs. Using Oracle NCR Templates doesn't work.


ERROR

Quality internal error. Please contact the system administrator.


STEPS

The issue can be reproduced at will with the following steps:

1. Responsibility: <Quality Responsibility>
2. Try to log into Quality Workbench > Nonconformance Tab
3. Receive Error message

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.