Supplier Change Request With ASN Is Not Processed (Doc ID 2521874.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

ACTUAL BEHAVIOR
When Supplier user creates change request to the PO which has ASN. This change request isn't recorded and processed although "Change Request for Purchase Order XXXX has been submitted for approval." is shown on.

EXPECTED BEHAVIOR
When Supplier user creates change request to the PO which has ASN. This change request is recorded and processed correctly.

STEPS TO REPRODUCE

The issue can be reproduced at will by following steps:

1. Login to EBS as supplier user
2. Select "iSupplier Portal Full Access" responsibility
3. Create ASN for existing PO.
     (A)Go to Shipments > Shipment Notices > Create Advance Shipment Notices
     (B)check the test target PO > click "Add to shipment Notice"
     (C)Enter Shipment Header required field
     (D)Click "Submit"
4. Supplier user requests a Change Request
5. It shows "Change Request for Purchase Order XXXX has been submitted for approval." but there's no process of this request on Change Order Confirmation page.
   
   

Cause

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