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Searching By Internal Order Number In Find Service Order Form Does Not Work (Doc ID 2522618.1)

Last updated on JUNE 05, 2019

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Service Request

ACTUAL BEHAVIOR
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When trying to search for Internal Orders created in Service Order, by opening the List of Values (LOV) for Internal Order Number field at Find Service Orders form (Depot Repair module), the query returns no rows. However, there are a lot of internal orders created for different service orders.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Find Service Orders form.
2. Open the Internal Order Number LOV.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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