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Getting Error "ISG_SERVICE_EXECUTION_ERROR" while Calling the REST Service API. Example:"getSSHRPersonData" (Doc ID 2522773.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.5 and later
Oracle Human Resources - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

 Problem Statement:

Getting following error While calling the REST API (Ex: getSSHRPersonData).

The below API is giving proper output:
https://<url.test.com>:<port>/webservices/rest/TESTSSHR/getAssignmentData/?assignmentId=82

However, when using the below API call it throws an error:
https://<url.test.com>:<port>/webservices/rest/TESTSSHR/getSSHRPersonData/?personId=82

Error:

ISG_SERVICE_EXECUTION_ERROR Error occurred while executing the web service request


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Point to the REST API (getSSHRPersonData) using the URL below

    https://<url.test.com>:<port>/webservices/rest/TESTSSHR/getAssignmentData/?assignmentId=82

2. Copy the above link into the Browser and click on enter

3. System is showing the above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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