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Error When Submitting Charges Lines With Standard API => ORA-01086: Savepoint 'CS_CHARGE_CREATE_ORDER_PUB' Never Established In This Session Or Is Invalid (Doc ID 2524311.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, APIs & Interfaces

Error when submitting charges lines with API - ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PUB

Error message:
Unexpected Error ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid
ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PVT' never established in this session or is invalid
ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Submit multiple charge lines for the Service Request with standard API


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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