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CONTRACT HAVING ZERO BALANCE NOT MOVING TO EXPIRED OR TERMINATED STATUS (Doc ID 2524582.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Asset Management

The validation which does check the balance on a contract invoice considers the balance on another contract consolidated with the same invoice. This is stopping the termination of a contract which has zero balance on the invoices associated.


ERROR
---------

Contract not terminated due to open receivable invoice balances.


STEPS
--------

The issue can be reproduced at will with the following steps:

1. Please pick a contract which is crossed the end date and is not evergreen eligible
2. Make sure there is a consolidated invoice with another contract
3. Make sure, zero balance on this contract but balance is on another contract
4. Run Terminate Expired Contracts.
5. System will throw following error message:
Contract not terminated due to open receivable invoice balances.


Cause

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In this Document
Symptoms
Cause
Solution
References


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