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Unable to Decrease Earned Adjustment : "Decrease Earned Manual Adjustment Cannot Be Done for an Item Category, Please Enter the Corresponding Item Name. " (Doc ID 2524957.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to decrease earned adjustment, an error message referencing product category is shown :

ERROR
-----------------------

Decrease Earned Manual Adjustment cannot be done for an Item Category, Please enter the corresponding Item Name.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R)Trade Management User
2. Manual adjustment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do the Manual Adjustment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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