Cannot Update Context Value In Additional Information For A Party (Guarantor)
(Doc ID 2526004.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Customer Service
ACTUAL BEHAVIOR
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Cannot Update Context Value in Additional Information for a Party (Guarantor).
EXPECTED BEHAVIOR
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Should be able to update Context Value in Additional Information for a Party (Guarantor).
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Contract Administrator -> Lease -> Home.
2. Go to Operations tab.
3. Enter Contract Number in the Contract Number field and hit Go.
4. Click on the contract hyperlink. Open Parties tab.
5. Click the update pencil by <Party name>.
6. In the Additional Information section, select Guarantor from the Context Value pull down menu. As you can see, it does not allow you to enter anything and Guarantor won't stick.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |