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Cannot Update Context Value In Additional Information For A Party (Guarantor) (Doc ID 2526004.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

ACTUAL BEHAVIOR
---------------
Cannot Update Context Value in Additional Information for a Party (Guarantor).

EXPECTED BEHAVIOR
-----------------------
Should be able to update Context Value in Additional Information for a Party (Guarantor).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Contract Administrator -> Lease -> Home.

2. Go to Operations tab.

3. Enter Contract Number in the Contract Number field and hit Go.

4. Click on the contract hyperlink. Open Parties tab.

5. Click the update pencil by <Party name>.

6. In the Additional Information section, select Guarantor from the Context Value pull down menu. As you can see, it does not allow you to enter anything and Guarantor won't stick.


Cause

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In this Document
Symptoms
Cause
Solution
References


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