Sales Order Link Stuck in Reprice Deferred Status
(Doc ID 2526045.1)
Last updated on AUGUST 15, 2022
Applies to:
Oracle Order Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, MICC Transfer to TSC
ACTUAL BEHAVIOR
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Sales order lines are stuck in Fulfilled status. The line workflow is stuck in Reprice Deferred status. Workflow background process does not pick up the line.
EXPECTED BEHAVIOR
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Expect to progress lines to invoice.
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |