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Sales Order Link Stuck in Reprice Deferred Status (Doc ID 2526045.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.7 version, MICC Transfer to TSC

ACTUAL BEHAVIOR  
-----------------------
Sales order lines are stuck in Fulfilled status. The line workflow is stuck in Reprice Deferred status. Workflow background process does not pick up the line.

EXPECTED BEHAVIOR
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Expect to progress lines to invoice.

STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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