Next Service Date On Asset Details Page Is Not Taking Into Account Any Suppressions
(Doc ID 2527069.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Work Execution
ACTUAL BEHAVIOR
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On a multiple activity PM Schedule Definition, suppressions are configured such that only 1 of the activities are generated for the interval in the cycle
When the forecast is run in forms, everything looks good with the activities being suppressed as expected.
When the activities are viewed on the Asset details page in self-service, the next due date shown is the first forecast date for the activity, irrespective of the suppressions in place.
EXPECTED BEHAVIOR
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Asset Details Page should show the correct Next Service Dates when suppression are in place.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Assets - Assets
3. Check the Next Service Dates.
4. See the aforementioned issue.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |