Row 4 Error When End-date The Service Activity Under Business Process (Doc ID 2527219.1)

Last updated on DECEMBER 04, 2019

Applies to:

Symptoms

When attempting to end-date the existing service activity under the Business Process with SYSDATE,
the following error occurs.

ERROR
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 "Row 4 Error - Please enter a date that equals or follows the current date"


STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to (R) Service -> Setup -> Charges -> Service Business Process.
2. Click on update icon of any existing Business Process (ex: 'Depot Repair').
3. Under 'Service Activities' region, select the any exiting service activity (ex: Expense) which having start date less than SYSDATE.
4. Try to End date the service activity by click on end-date calendar and selected the date as SYSDATE. It is showing mentioned error.

Changes

Cause

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