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Depot Repair: Enhancement Request to Enter Sales Person Based On Service Request Owner (Doc ID 2527627.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


When creating Service Requests in Depot Repair based on technician, the invoice raised should have that technician's name as salesperson.
Is it possible to set up different salespersons for each Service Request created?


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