Work Orders Stuck in Pending Closed Status.
(Doc ID 2527704.1)
Last updated on JANUARY 06, 2022
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
In EAM - Oracle Enterprise Asset Management, 12.X.X releases
Problem: EAM Work Orders are stuck in Pending Close status and users are not allowed to update the status manually.
Steps to Reproduce:
- (R) Maintenance Super User or Enterprise Asset Management responsibilities
- Navigation: (N) Work Orders (tab) or Work Orders > Work Orders (form)
- Query Work Orders with status Pending Close.
- Try to update the status.
- System not allowing status change.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document