Work Orders Stuck in Pending Closed Status.
(Doc ID 2527704.1)
Last updated on AUGUST 31, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In EAM - Oracle Enterprise Asset Management, 12.X.X releases
Problem: EAM Work Orders are stuck in Pending Close status and users are not allowed to update the status manually.
Steps to Reproduce:
- (R) Maintenance Super User or Enterprise Asset Management responsibilities
- Navigation: (N) Work Orders (tab) or Work Orders > Work Orders (form)
- Query Work Orders with status Pending Close.
- Try to update the status.
- System not allowing status change.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |