Claim Line Association Is Not Displayed In Associate Earnings Detail Page
(Doc ID 2528048.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
Nav: Trade Management > Claims > Associate Earnings,
Claim Line association is not displayed in Associate Earnings Detail page.
Once offer is associated to the claim via the associate earnings screen, when
going back into the claim associate earnings screen from claim line the offer
accrual is not displayed even though it is associated. The associate
earnings search criteria from claim line is still used but during the
associating the item was removed from search criteria.
Offer is at Category level and Claim is created at Item level.
Ideally offer should be listed in the search as the item roll-up to the
category on the offer. But it did not , so we have to remove the item to
search for the offer.
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