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Unable To Save Work Phone Number In ZA Legislation, Error Occurs: APP-PER-74418: The Work Phone Number Is Invalid. Its Lengh Must Be Between 9 And 11 Digits (Doc ID 2528403.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle HRMS (South African) - Version 12.2.6 and later
Information in this document applies to any platform.


When attempting to enter and save work phone number, the following error occurs:

APP-PER-74418: The work phone number is invalid. Its lengh must be between 9 and 11 digits.

The issue can be reproduced at will with the following steps:

1. Using ZA HRMS Manager responsibility

2. Navigate to People > Enter and Maintain

3. Search for person > Go to Others

4. Select Phones

5. Enter Work phone with sign '+' and 11 digits

6. Get error


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