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Payroll Payments From Old Bank Account With New Payment Method Not Available To Reconcile (Doc ID 2528741.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Customer has changed payroll banks.  Payment method has source bank changed from 'old' account to 'new' account as a datetracked update, so there is a record for the old bank account and a record for the new bank account.  Payroll payments made from old account are present to be reconciled in Cash Management, but cannot be reconciled either through AutoReconcilation program, or manually. An error shows that no payroll payment exists for the checks.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Attempt to reconcile old payroll payment checks



Cause

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In this Document
Symptoms
Cause
Solution


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