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APXINWKB Reverse Button Greyed Out for Paid Invoice where Distributions Cross Balancing Segments (Doc ID 252901.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Payables - Version 11.5.0 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
APXINWKB - Invoice Workbench


Symptoms

 

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-- Problem Description
Unable to reverse an invoice distribution after the invoice is paid because the Reverse Button is disable.

Invoice contains distributions that are charged to more than one balancing segment,

-- Steps to Reproduce
Payables > Invoices > Entry
Query Invoice
Click Distributions and select distribution line
Reverse button is greyed out

-- Business Impact
Unable to correct invoice

Cause

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