Hold Functionality Is Not Working As Expected
(Doc ID 2529612.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Header level invoicing hold is getting applied on lines, even when line level invoicing is being used.
-- Expected Behaviour
Expect header level invoicing hold not apply to line level invoicing.
The issue can be reproduced at will with the following steps.
1. Order Management Super User responsibility
2. Create a hold based on order header workflow activity:
WF Item - OM Order Header
WF activity - Header Level Invoice Interface
3. Apply hold
4. Create line and take it to invoicing
5. Line gets stuck at status "Awaiting Invoice Interface - On Hold" even the hold is defined at header level.
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