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Not Able To Access ECC Logistics Management Command Center (Doc ID 2529622.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6 version, ECC Shipping Execution

ACTUAL BEHAVIOR  
---------------
When attempting to connect the the Logistics Manager Command Center, which should show shipping information,  system connects to Endeca Information Discovery instead

EXPECTED BEHAVIOR
-----------------------
Expect to be connected to the Shipping Command Center

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Logistics->Manager
2. This brings up a form which says Endeca Information Discovery at the top, and has a lot of icons with non-intuitive names
3. Expect to be connected to Shipping Command Center
4. If he selects Receivables, he is connected to the Receivables command center.


Cause

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In this Document
Symptoms
Cause
Solution
References


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