My Oracle Support Banner

Not Able to Create Refund on Credit Memo (Doc ID 2529639.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Unable to create a refund on a credit memo. When creating and saving the refund, receive message that the creation was successful, but the refund is actually not generated.

Steps to Reproduce:
Responsibility  : Receivables
Navigation       : Transactions-> Transactions

1) Create a Credit Memo
2) Go to Actions - > Applications
3) Create a refund activity.
4) Save
    Pop up says "Transaction completed successfully".

    Nothing is saved.

 

Fnd Debug log shows below error:

1 Errors found interfacing data to AP ...
INVALID DISTRIBUTION ACCT
Transaction completed successfully

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.