Not Able to Create Refund on Credit Memo
(Doc ID 2529639.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Receivables - Version 12 and laterInformation in this document applies to any platform.
Symptoms
Unable to create a refund on a credit memo. When creating and saving the refund, receive message that the creation was successful, but the refund is actually not generated.
Steps to Reproduce:
Responsibility : Receivables
Navigation : Transactions-> Transactions
1) Create a Credit Memo
2) Go to Actions - > Applications
3) Create a refund activity.
4) Save
Pop up says "Transaction completed successfully".
Nothing is saved.
Fnd Debug log shows below error:
1 Errors found interfacing data to AP ...
INVALID DISTRIBUTION ACCT
Transaction completed successfully
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |