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Not Able to Create Refund on Credit Memo (Doc ID 2529639.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Unable to create a refund on a credit memo. When creating and saving the refund, receive message that the creation was successful, but the refund is actually not generated.

Steps to Reproduce:
Responsibility  : Receivables
Navigation       : Transactions-> Transactions

1) Create a Credit Memo
2) Go to Actions - > Applications
3) Create a refund activity.
4) Save
    Pop up says "Transaction completed successfully".

    Nothing is saved.

 

Fnd Debug log shows below error:

1 Errors found interfacing data to AP ...
INVALID DISTRIBUTION ACCT
Transaction completed successfully

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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