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Is There A Way To Bill Customer A Different Qty From What Was Shipped? (Doc ID 2530893.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.


Our company sells materials that are in bulk presentation and shipped by weight or volume. However despite what we shipped from our system, the customer needs to be billed the actual qty received at their site. The reason for differences normally due scale calibration or residuals not emptying from tanks, etc.

How can we invoice for the amount actually received at the customer's site, not for the amount we shipped?


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