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Autoinvoice Errors With ORA-00001: Unique Constraint (AR.AR_CREDIT_MEMO_AMOUNTS_U2) Violated When Importing 0 Dollar RMA (Doc ID 2531404.1)

Last updated on JULY 08, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.2.8 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Accounts Receivables

When attempting to run Autoinvoice
the following error occurs.

ERROR
-----------------------
rccmm() cust_trx_id: 0 cust_trx_line_id: 0 request_id: 24644864 ORA-00001: unique constraint (AR.AR_CREDIT_MEMO_AMOUNTS_U2) violated 
Error calling arccmm_credit_memo_module() 
Error calling raaicm() 
Error calling raapic() 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Autoinvoice Master Program
2. Attempt to import RMA credit memos against 0 dollar invoices with rules.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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