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Salary Tab Page is showing error from Employee Self Service responsibility - Personal Information (Doc ID 2532699.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


On 12.1 version of application

When attempting to click salary tab for an employee in personal information page, following error appears


Error message :You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Log:


Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM (select hr_util_misc_ss.getObjectName('JOB', paf.job_id, ppf.business_group_id, job, Grade,
c.change_date, c.proposed_salary_n, cpb.pay_annualization_factor,



## Detail 0 ##
java.sql.SQLException: ORA-01427: single-row subquery returns more than one row

at oracle.jdbc.driver.T4CTTIoer.processError(
at oracle.jdbc.driver.T4CTTIoer.processError(
at oracle.jdbc.driver.T4C8Oall.processError(
at oracle.jdbc.driver.T4CTTIfun.receive(



The issue can be reproduced at will with the following steps:

1. Login to Employee Self Service responsibility

2. Navigation > Personal Information > Advanced Search

3. Search for an employee. Open details page and click the salary tab, throws the above error.


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