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Salary Tab Page is showing error from Employee Self Service responsibility - Personal Information (Doc ID 2532699.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1 version R12.HR_PF.B.delta.4 of application

When attempting to click salary tab for an employee in personal information page, following error appears

ERROR
-----------------------

Error message :You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Log:

-----------------------

Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM (select hr_util_misc_ss.getObjectName('JOB', paf.job_id, ppf.business_group_id, job.name) job,
grade.name Grade,
hr_util_misc_ss.get_in_preferred_currency_num(
hr_util_misc_ss.get_employee_salary(paf.assignment_id,
c.change_date, c.proposed_salary_n, cpb.pay_annualization_factor,

........

..............


## Detail 0 ##
java.sql.SQLException: ORA-01427: single-row subquery returns more than one row

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:439)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:395)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:802)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:436)

........

..............


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Employee Self Service responsibility

2. Navigation > Personal Information > Advanced Search

3. Search for an employee. Open details page and click the salary tab, throws the above error.

Cause

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In this Document
Symptoms
Cause
Solution


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