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Advanced Collections General Diagnostic - ERROR - The above list contains X collectors which are not assigned to a resource as corresponding resource columns are blank (Doc ID 2532827.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 to 12.2.8 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Goal

When running the Oracle Collections General Setup Test diagnostic, it contains the following error:

ERROR - The above list contains 14 collectors which are not assigned to a resource as corresponding resource columns are blank

ACTION - Receivables Collectors are used to assign the work. These Receivables collectors must have a resource assigned in order to function properly as collectors.
There are some concurrent programs that can be used to either move collectors to resources or vice versa depending on the situation one is in.
To fix manually, use the Collectors window to assign collectors to a resource, either an employee or a group.

Steps to Reproduce:

Responsibility: Application Diagnostics

  1. Submit the Oracle Collections General Setup Test diagnostic

Solution

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In this Document
Goal
Solution

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