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GST: Unable To Claim Manual Debit Memo As Repository Is Not Getting Populated With Claim Details (Doc ID 2533238.1)

Last updated on AUGUST 01, 2019

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Payables

ACTUAL BEHAVIOR
---------------
GST-Process Recovery Issue

Created one manual debit memo in payable, in india tax details form it's shows recoverable but while trying to claim system not show debit memo details in process recovery form

EXPECTED BEHAVIOR
-----------------------
Eligible transactions should get fetched in claim form

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create debit memo with recoverable taxes
2. Query claim form

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot claim recoverable amount

Changes

 It is expected that the original invoice has to be claimed and then you have to reference the original tax invoice number for the manual debit memo created against original invoice.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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