Unable to see Quality Results From another inventory organization (Doc ID 2533596.1)

Last updated on DECEMBER 13, 2021

Applies to:

Symptoms

On : 12.2.5 version, Other Issues

ACTUAL BEHAVIOR
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Unable to see Quality Results from Other Inventory Organization


The functionality to see the Quality Test Results from the source inventory organization,  using the Lot Genealogy > Quality Samples menu option, the user is  unable to see an Inventory Lot received from another inventory organization in the company.

EXPECTED BEHAVIOR
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Expect to see the Quality Sample results for a sample from Lot Genealogy even when item is moved to another inventory organization.



STEPS
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The issue can be reproduced at will with the following steps:

1. Receive an Item into in an organization
2. Enter a sample for that item in that organization.
3. Enter results and go to final disposition.
4. Interplant (internal order), the item over to another organization.
5. In that new organization, use Lot Genealogy > Quality Samples menu option to view the sample.
6. Click on results and no results will be displayed.




BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see quality results from Lot Genealogy in another organization if the item has been transferred.

Changes

Cause

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