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After WC Rejection, Notes Field Is Not In Approval History (Doc ID 2533812.1)

Last updated on APRIL 23, 2019

Applies to:

Oracle Services Procurement - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Rejecting Work Confirmation after filling Notes field in the notification, Notes column is not showing in any place.

EXPECTED BEHAVIOR
-----------------------
User is expecting to see the Notes for the approval process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to WC Approval notification
2. Fill Notes Field with the reason of rejection then Press Reject Button
3. Navigate to View Work Confirmation Page, notice the WC status is 'Rejected' and there is no reason for rejection

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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