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An Error Occurred During Approval Of Claim (Doc ID 2533979.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, CLAIMS

An error occurred during Approval of claim

We have submitted a claim for a RMA and it should approved by my manager. We got the automated e-mail that said an error had occurred during Approval of claim "CLAxxxxx". We need to get this approved so that we can finish this out. How can fix this error?
 

ERROR
-----------------------

"Validation failed for the field - List Header"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Approve Claim


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot settle the Claim.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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