Merge Customer With Error:ORA-00001: UNIQUE CONSTRAINT (AR.HZ_CUSTOMER_PROFILES_U2)。**CREATE_ACCOUNT_SITE_USE**) VIOLATED
(Doc ID 2534421.1)
Last updated on AUGUST 07, 2020
Applies to:
Oracle Receivables - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Customers Module
When attempting to merge customer,
the following error occurs.
ERROR
-----------------------
ORA-00001: UNIQUE CONSTRAINT (AR.HZ_CUSTOMER_PROFILES_U2)。**CREATE_ACCOUNT_SITE_USE**) VIOLATED
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility: Receivables
Navigate: Customers->Account Merge
1. Tried to merge customer
2. Occurred error:
ORA-00001: UNIQUE CONSTRAINT (AR.HZ_CUSTOMER_PROFILES_U2)。**CREATE_ACCOUNT_SITE_USE**) VIOLATED
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge customer successfully
Cause
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In this Document
Symptoms |
Cause |
Solution |