User Hooks Return Code Not Checked While Creating Orders With Standard API
(Doc ID 2535054.1)
Last updated on APRIL 09, 2023
Applies to:
Oracle Teleservice - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Charges UI, APIs, and schema
User hook CS_CHARGE_DETAILS_CUHK.Create_order is used to prevent the create order if the validation fails.
User hooks return code not checked when submit charge lines
ERROR
-----------------------
First message:
Submit Order failed: CS_Charge_Create_Order_PVT.Submit_Order
- ORA-20001: Error:
The second message:
ORA-20001: Error: in Package CS_Charge_Create_Order_PVT Procedure Submit Order
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |