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Status Of Visit Task And Visit Are Inconsistent (Doc ID 2535685.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Visit Work Package

ACTUAL BEHAVIOR
---------------

If you run MR Association during the Push To Production process,
Although the Visit Status has been changed to "Implemented", the Visit Task of the Status "In Planning" exists, which is an inconsistent state.

EXPECTED BEHAVIOR
-----------------------
Expect the Visit status and Visit Task status in sync

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 User A executes Push to Production
2. (During Push to Production processing executed by User A) User B executes MR Association
3. User A, User B are working concurrently

[result]
  · Visit Status "Implemented"
  Visit Task Status "In Planning" Associated by User B


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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