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APP-PO-14160 While Trying to Finally Close the PO With Small Currency Conversion Rate And Amount To Reverse Small (Doc ID 2535997.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting related

While attempting to finally close a PO,when amount to reverse is small and currency conversion rate is also small, the following error appears.

ERROR

APP-PO-14160: Document action not completed successfully
Cause: You attempted to perform a document action that is incompatible

STEPS TO REPRODUCE THE ISSUE

The issue can be reproduced at will with the following steps:

Scenario 1
----------------
1. created PO #3055 with 1 shipment
    - trx currency = 'AUD', conversion rate = 0.00176093 , qty = 7453323.33, price = 1
    - approved/reserved
    - received and invoiced with qty = 7453323
2.Try to finally close the PO
3.It was unsuccessful with the following error :
  APP-PO-14160: Document action not completed successfully
  Cause: You attempted to perform a document action that is incompatible

Scenario 2
----------------
1. created PO #3056 with 2 shipments
   - trx currency = 'AUD', conversion rate = 0.00176093
   - shipment1 : qty = 7453323.33, price = 1
   - shipment2 : qty = 3.645, price = 3.01783
   - approved/reserved
   - received and invoiced with qty = 3.64
2.Try to finally close the PO
3.It was unsuccessful with the following error :
   APP-PO-14160: Document action not completed successfully
   Cause: You attempted to perform a document action that is incompatible

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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