Receiving Error: APP-BEN-91455 When Attempting to Supply Enrollment Certification
(Doc ID 2536215.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP11 and later
Information in this document applies to any platform.
Receiving the following error when applying certificate to suspended plan enrollment for life insurance plan:
APP-BEN-91455: the rate start date could not be determined
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Open Enrollment is the latest Life Event on record.
2. Enter a new Life Event
3. Elect higher level within the impacted plan
4. Attempt to apply certification
- See APP-BEN-91455 error described above
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