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Work Confirmation Stuck In Approved Status, Transactions Are Stuck In RCV_Transactions_Interface And Cannot be Resubmitted ? (Doc ID 2536737.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Inventory Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Receiving Functions

Work Confirmation stuck in Approved status

User created 4 Service Procurement POs via Buyer Work Center from same requisition.
Work Confirmations created and sent to approval. Approvals completed but WC is stuck in Approved status not Processed.
Rcv_shipment_lines created and Quantity_shipped fields updated but not Quantity_received.
Shipment_line_status_code= 'EXPECTED'

Lines are stuck in Transaction Status Summary window and have errorred records in rcv_transactions_interface. 2 of them have RCV_INVALID_ROI_VALUE error in po_interface_errors.

ERROR
-----------------------
RCV_INVALID_ROI_VALUE

STEPS
-----------------------
1. Work Confrimation Receipts stuck in Transaction Status Summary

Cause

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In this Document
Symptoms
Cause
Solution
References


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