My Oracle Support Banner

Missing Completion Subinventory & Locator Fields For Rebuildable Work Order (Doc ID 2536898.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When trying to complete rebuildable work orders, the Completion Subinventory and Completion Locator fields are missing.
However, these 2 fields are visible when completing routine work orders (i.e. non rebuildable work orders).


EXPECTED BEHAVIOR

Completion Subinventory and Completion Locator fields should be visible when completing rebuildable work orders.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Query rebuildable work order.
4. Go to Update.
5. Select Completion.
6. The Completion page does not show above 2 fields.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.