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Unexpected JVM Error Message At I Procurement And SSM Operation Page (Doc ID 2537204.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Work Execution

When attempting to access the pages in EAM,the following error occurs.

  Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.eam.workorder.server.OpResourceInstanceVORowImpl.getResDuration()Ljava/lang/String;
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(

The issue can be reproduced at will with the following steps:
1. Maintenance Super User
2. Work order-->Query a work order
3.When updating work request --> Operation Details tab --> Enter a new row --> enter existing operation # --> Change defaulted resource sequence to an existing one, tab out --> JVM exception occurs


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