Claim Approval Failing With Several Errors
(Doc ID 2538627.1)
Last updated on AUGUST 28, 2019
Applies to:Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.
We have a claim and the settlement type is RMA. The claim is submitted for approval and once approved and person creating the claim gets a notification with the following:
An error has occurred during Approval of Claim CLAxxxxx
1: Order Type/Line Type hold applied against line 1
2: Validation failed for the field - List Header
The issue can be reproduced at will with the following steps:
1. Settle a claim with RMA type.
2. Submitted for approval
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