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BEE Spreadsheet - Create Batch Lines Fails with "Your Document Could Not Be Created" Error (Doc ID 2538880.1)

Last updated on DECEMBER 30, 2022

Applies to:

Oracle Payroll - Version 12.2 and later
Information in this document applies to any platform.

Symptoms


When attempting to download the spreadsheet to create the batch lines, the following error occurs.

Your document could not be created.
Please contact your support representative.

 

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Login as HRMS Manager resonsibility
  2.  Go to Mass Information eXchange: MIX > BEE Spreadsheet Interface
  3.  Search for the batch
  4.  Select the batch, select "Create Lines" and click Process
  5.  Enter the element name and click Go
  6.  Screen freezes for about 5-10 minutes and the error occurs.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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