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COBRA Benefit Notification Letter Has Letter 'd' Appended At The End Of Address Line 3 (Doc ID 2539511.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
COBRA Benefit Notification Letter has letter 'd' appended at the end of Address Line 3.

EXPECTED BEHAVIOR
-----------------------
COBRA Benefit Notification Letter must be generated with the correct employee address.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports and select Single Request.
3. Submit COBRA Benefit Notification Letter with the required parameters.
4. Check the Output once the concurrent program completes.
5. The COBRA Benefit Notification Letter would have letter 'd' appended at the end of Address Line 3.


Cause

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In this Document
Symptoms
Cause
Solution
References


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