Wrong Approver Is Defaulted In The Forward To Field When Forwarding Requisitions (Doc ID 253974.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Purchasing - Version 11.5.7 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

 The preparer needs to forward the document and the Forward-to field defaults to the higher position which comes first in alphabetical name order. This behavior occurs when multiple employees/approvers are tied to one position.

For Example
When user Jfitzgerald submits a requisition, the incorrect approver (Dhogue) defaults, while it should go to Mlancaster. Employees Dhogue and Mlancaster hold the same position, but Dhogue comes first in alphabetic order.

Cause

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