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Ship To Address Changing on Sales Order Line Upon Applying Sales Agreement (Doc ID 2539863.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Ship To Address on sales order lines cascading back to one on header level upon applying Sales Agreement.

EXPECTED BEHAVIOR
-----------------------
Ship-To Addresses on the order lines to keep the existing value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Sales Order with Ship To Address "A" at header level
> Enter line 1.1 with Ship To Address "B"
> Enter line 2.1 with Ship To Address "C"
> Save form
> Book the Order
2. Apply sales agreement against both lines 1.1 & 2.1
> Unfortunately Ship To Address on both lines is changing back to "A"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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