My Oracle Support Banner

Getting Error 'You Have Insufficient Privileges For The Current Operation" In OTL Dashboard (Doc ID 2539913.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Time and Labor - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Performance

When attempting to utilize the Timecard Status Dashboard under Manager Self-Service, the following error occurs.

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Manager Self-Service

2. Navigation: Timecard Status Dashboard

3. Enter a Start Date, End Date and click GO

4. The resulting screen shows how many timecards were entered or not entered in the date range.

5. Click on the 1 under Approved and the detail list is populated under the Timecard Status Details section.

6. Click on the DETAILS icon next to the timecard you want to view.

7. Results in the following error:

You have insufficient privileges for the current operation. Please contact your System Administrator.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the timecard through Timecard Status Dashboard

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.