My Oracle Support Banner

Automatic Remittance Program Error For Credit Card Pay (Doc ID 2540256.1)

Last updated on AUGUST 17, 2021

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

When attempting to RUN Automatic Remittances Master Program,
the following error occurs.

ERROR
-----------------------
ORACLE error 6502 in FDPSTP

Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.AR_AUTOREM_API", line 1474
ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables
Navigate: Run Automatic Remittances Master Program, completed with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remittance receipt

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.