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Invalid Object - CSC_SR_KB_NOTE_LINKS_V After 12.2.8 Upgrade (Doc ID 2541980.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.


On : 12.2.8 version, Customer Support

When attempting to compile the CSC_SR_KB_NOTE_LINKS_V
the following error was displayed.

"ORA-00904: "NOTE"."RICH_NOTES_DETAIL": invalid identifier

The issue can be reproduced at will with the following steps:
1) Customer Support (R)
2) Compile the View

Due to this issue, users are unable to compile the view


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