My Oracle Support Banner

Invalid Object - CSC_SR_KB_NOTE_LINKS_V After 12.2.8 Upgrade (Doc ID 2541980.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Customer Support

When attempting to compile the CSC_SR_KB_NOTE_LINKS_V
the following error was displayed.


"ORA-00904: "NOTE"."RICH_NOTES_DETAIL": invalid identifier


The issue can be reproduced at will with the following steps:
1) Customer Support (R)
2) Compile the View


Due to this issue, users are unable to compile the view

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.